Monday, March 1, 2010

Niche Blueprint Support Is Very Responsive!

I upgraded my store software from Niche Blueprint V1 to V2.  The reason for today's post is to tell my readers about the Niche Blueprint customer service. Every time I send in a ticket request for some issue, I get a response back usually within 2-3 hours! Many times I have sent in questions to tech support with other companies and I've had to wait at least 24 hours or more. That is very frustrating because I'm usually in the middle of something and I don't want to wait 24-48 hours for a response.

The Niche Blueprint Support Team always answers my questions and they will help me until the issue is resolved or my questions have been answered. I’ve been a Niche Blueprint customer for over a year now and I can usually recognize the names of the techs I am dealing with. Usually I receive help from Eric, and sometimes Steve or Mike will answer themselves! No question or problem is too small!

If you haven’t decided to purchase NB2 yet, you should really consider it. It’s a must have product if you want to start your own e-commerce store. Customer service is always an important issue and I am extremely satisfied with all of Steve & Tim’s products.

Lori Walker, owner
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